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When Your Baby Is In Our NICU

Our attention to details—from flooring to lighting to educating parents—means a quieter, safer environment for your newborn to recover.

You imagined bringing your baby home with you after her birth. But, she was born needing extra care, and now your newborn is in our Neonatal Intensive Care Unit (NICU). We know this can be very stressful for parents, and we want to reassure you that your baby will receive the very best around-the-clock care. Our affiliation with UCSF Benioff Children’s Hospital brings into our hospital neonatologists and pediatric hospitalists who are specialists in caring for newborns that need this extra care, and our NICU nurses also have specialty certification in caring for these little ones. 

NICU highlights

Research shows that noise and light have certain negative effects on premature newborns. As a result, each bed in our Level II NICU has separate lighting for parents and staff that can be dimmed and adjusted to meet the needs of each individual baby. Flooring and the soothing atmosphere were chosen to help with sound abatement as well as aesthetics.

In addition to the latest monitoring equipment, the NICU also employs wireless technology that allows nurses and doctors to remain near the baby while charting or writing orders.

Helping parents cope

If your baby is in our NICU, it doesn’t mean that you won’t have contact with him or her. Depending on the condition of these little ones, parents are encouraged to bond with their newborn and participate in their baby’s care. We encourage parents to be with their newborn as much as possible and to definitely ask questions if they’re not clear about something.

Follow-up care

Babies usually go home from the NICU when their breathing is stable, they are gaining weight consistently, they can be fed by mouth and they can stay warm on their own. They may still require extra care, so parents need to be sure they fully understand the care their baby may need when he or she goes home.

Our physicians and nurses are dedicated to helping you through this unexpected turn in the journey of your baby’s birth.

To get a glimpse of our NICU and to preview our labor/delivery/recovery suites and postpartum rooms, sign up for the Maternity Tour, offered every Sunday at 1 pm and Monday evening, 7:30 to 9 pm. To register, please call 800-719-9111 or visit

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